Well the cable company got the wires untangled so I am back on line again. The problem seems to be that a new company bought out the old company and nobody seem to tell the new company they have real customers. Or, maybe it was the old company did not know they had customers. Either way, one would think that just repairing or replacing a part knocked out by a storm could have affected customer locations.
However, I must say that the new company was responsive after I sent an email on my financial controllers I Pad, to the Senior Vice President for the area - on Sunday morning. Nothing gets people stepping and fetching like a call to the big boss. Everyone involved was very polite and worked hard to restore the service. In my next life, I don’t want to be a cable guy.
I’ll leave that up to Larry.
PMO
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