As mentioned before, I do most of the shopping at our house. I do this for two reasons. First, I started making the shopping trips to take more of the household chores when I retired, and my financial controller was still working. Secondly, and most important, when I shop, I save thousands. If it ain’t on my shopping list, I don’t need it. No browsing and impulse buying.
My grocery trips are always at the store about two miles from home. It is one of a large chain of stores, and the selection is usually pretty good. The store personnel are obviously trained on being friendly to the customers. I’ve been going there so long now, some cashiers call me by name even before I whip out my “rewards card.”
This week, as I was checking out, the cashier asked the same question they all, always ask, “Did you find everything you wanted?” My usual response is, “Yes,” and we go on with business. But, this time, I said “No.” The cashier completely ignored my answer. She didn’t ask what I had needed or say “sorry” or anything.
Now, I know what happens if you say “No.”
Maybe they’ll add that part to the training in a few more years.
PMO
©2016
No comments:
Post a Comment